All products and services offered by WMDO are available for sale on this website. Your order will be automatically processed online after WMDO receives the necessary personal or company details and payment is processed. By purchasing products and services or registering as a user of WMDO, you agree in addition to the Terms of Use to the following general conditions of sale:

1. Pricing

a. All prices are quoted in Euros (EUR).No VAT is applicable on learning tools in Switzerland. For convenience, a currency exchange to US$ is provided using the instant exchange rate when enabling the currency exchange feature. Prices in US$ will vary from one access to another as they are calculated each time the exchange rate feature is activated.

b. All orders are payable in Euros.US$currency pricing is determined at the time of order by the online payment system or in accordance with your credit card company.

c. For all orders outside of Switzerland, the purchaser/recipient is responsible for any local taxes or duty incurred.

d. WMDO reserves the right to change prices without prior notification or warning.

2. Online Courseware

a. Enrollment and payment for a WMDO online course represents an individual, non-transferable right to use/view a course.

b. All our course ware is copyrighted. You may not download, record or otherwise copy the courseware or related materials in any manner, unless specifically allowed by WMDO.

c. You will receive a certificate of completion for any course after having successfully completed the post course quiz and obtained the minimum passing score.

3. On-Site Events/Congresses/Seminars

a. Inscription and payment for a WMDO live event represents an individual right to attend the designated event, congress or seminar.

b. You may not photograph, film or tape a live event unless otherwise expressly provided for by WMDO.

4. Premium Accounts

a. The WMDO Premium accountsubscription fee is an annual rate and can be renewed each year.

b. Premium accountsubscription runs for a full 12 calendar months from the dateof enrollment.

c. Premium accountsubscriptions are individual and not transferable.

d. Premium accounts that are active and fully paid are entitled to reduced rates on all WMDO online courses and live events.

e. WMDO reserves the right to refuse you as a registered user (including Premium accounts) if WMDO deems you to be contrary to the interest of WMDO as a whole, its members and its users.

5. Payment

a. All payments are handled by our secure online payment system – SaferPay (

b. All payments occur on the latest encrypted, secure systems.

c. When making a payment, your payment details are entered on the SaferPay system ONLY.

d. Your credit card data is not stored, copied or downloaded onto WMDO servers, nor is it passed on to third parties for any reason.

6. Returns/Exchanges/Refunds

a. Purchases of WMDO Premium accounts are nonreturnable nor refundable.

b. Purchases of WMDO online courses or events are not refundable.

c. You have the right to exchange an online course purchase for course credit for an alternate course within 7 days of purchase if the course has not been viewed. If you would like to receive a course credit for any unviewed course, please contact us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

7. Supplementary Legal Notices

a. WMDO reserves the right to change or modify these general conditions of sale at any time and without notice. WMDO, therefore, recommends that you review these general conditions of saleand conditions from time to time or before making a transaction.

b. Terms of these general conditions of saleare governed by Swiss Law. In particular, Articles 184 and those that follow the Swiss Code of Obligations governing the rules of sale. Also Articles 363 and those that follow governing company contracts.

c. Conditions of the United Nations Convention on Contracts for the International Sale of Goods (CSIG) do NOT apply to any purchases from this site.

d. Any dispute that may arise regarding these general conditions of sale will be settled by binding arbitration.

1. The rules of arbitration will be according to the ICC Dispute Resolution Rules
( .

2. The place of arbitration will be Lausanne, Vaud, Switzerland.

3. The language will be English.

e. Any additional terms and conditionsare rejected, unless agreed to in writing.

f. Any annulment/invalidity of any of the general conditions of sale cited herein does not invalidate or annul any of the remaining terms of use and conditions.

Any questions regarding these General Conditions of Sale should be directed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it